Privacy Policy
Effective Date: June 23, 2026
Haiwa Electronics ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you visit www.haiwa.co.in, purchase products, contact customer support, or interact with us through WhatsApp, email, or other communication channels.
- Information We Collect
We may collect your name, phone number, email address, billing address, shipping address, order information, payment transaction references, device information, IP address, browser information, cookies, and communication history.
- How We Use Information
We use information to process orders, provide support, deliver products, improve services, prevent fraud, send order updates, warranty information, promotional communications, and WhatsApp notifications where consent is provided.
- WhatsApp Communications
By voluntarily providing your mobile number, you consent to receive order updates, service notifications, delivery updates, warranty information, and promotional communications through WhatsApp Business.
- Information Sharing
We do not sell personal information. Information may be shared with logistics providers, payment gateways, technology providers, and government authorities where legally required.
- Cookies
Our website may use cookies and analytics technologies to improve user experience and website performance.
- Data Security
We implement reasonable technical and organizational measures to protect personal information, including SSL/TLS encryption and access controls.
- Data Retention
Information is retained only for as long as necessary for legal, operational, accounting, warranty, or customer service purposes.
- Your Rights
You may request access, correction, or deletion of personal information subject to applicable laws.
- Children's Privacy
Our products and services are not intended for children under 18 years of age.
- Changes to This Policy
We may update this policy periodically. Updated versions will be published on our website.
- Contact Information
Brand Name: Haiwa Electronics
Legal Name: Paramanantham Vijayalakshmi
GSTIN: 33ACZPV5335N1ZL
Address: No.126C, ST-3, Trichy Road, Pattanam, Chinthamanipudur, Sulur, Pallapalayam, Coimbatore, Tamil Nadu – 641103
Website: www.haiwa.co.in
Email: Haiwatv24@gmail.com
Phone: +91 91769 64959